The tendency to listen and ask direct questions is our goal as Realtors. The home owner does not create empty assumptions, they summarize and seek clarity.
An occasional question or comment to recap what has been said communicates that you understand the message.
Until this is done, the home owner will resist your input.
Where communication is poor, mistakes increase, relationships breakdown and opportunities to make the sale are missed.
If you want to enhance your professional image, strengthen relationships and dramatically improve your sales effectiveness, I encourage you to listen while you work.
Sources: New York Times, Realtor.com, RISmedia.com, and Inman.com
